Streamline how your agency handles maintenance requests. The Maintenance Request Agent captures requests, matches the right service provider, and keeps your systems updated — reducing manual coordination.
How it works
- Request received – Tenant submits a maintenance request via email, portal or SMS
- Request logged – AI captures the details and logs the request in your property management system
- Job matched – AI identifies and assigns a qualified or preferred tradesperson
- Job scheduled – Service provider is notified and the job is scheduled
- System updated – Status, notes and updates are recorded in your system automatically
Apps
- Email and messaging platforms
- Tradesperson databases
- Job management tools
- Property management software
Key benefits
- Faster response times – requests are logged and actioned immediately
- Less manual coordination – reduce back-and-forth with tenants and trades
- Better visibility – track requests and job status in one place
- Consistent workflows – every request follows the same structured process
Every agency handles renewals differently. Homi custom-builds this AI agent around your workflows, approvals and systems — so it works exactly the way your team does. Build your first AI agent today. Schedule a call with our AI expert today!