How it works

1. Request received – Tenant submits a maintenance request via email, portal or SMS
2. Request logged – AI captures the details and logs the request in your property management system
3. Job matched – AI identifies and assigns a qualified or preferred tradesperson
4. Job scheduled – Service provider is notified and the job is scheduled
5. System updated – Status, notes and updates are recorded in your system automatically

Apps

• Email and messaging platforms
• Tradesperson databases
• Job management tools
• Property management software

Key benefits

• Faster response times – requests are logged and actioned immediately
• Less manual coordination – reduce back-and-forth with tenants and trades
• Better visibility – track requests and job status in one place
• Consistent workflows – every request follows the same structured process

Every agency handles renewals differently. Homi custom-builds this AI agent around your workflows, approvals and systems — so it works exactly the way your team does. Build your first AI agent today. Schedule a call with our AI expert today!

How it works

1. Lease approaching expiry – AI monitors lease dates in your property management system
2. Renewal prepared – Lease and tenant data are pulled to generate the renewal agreement, including any rent adjustments
3. Compliance & checks handled – AI takes care of key pre-renewal tasks:

• Schedules smoke alarm compliance with the assigned provider
• Verifies water charges and billing settings
• Calculates bond adjustments if rent changes

4. Documents & details sent – Sends the renewal agreement for review and e-signing and shares only the relevant by-laws based on the property
5. Review & approval – Property manager and landlord review before finalising
6. Records updated automatically – Once signed, lease details, rent changes and records are updated across your systems

Apps

• Property management software
• Document intelligence system
• E-signature tools
• Document platforms
• Email systems 

Key benefits

• Reduce admin across lease renewals and compliance tasks
• Ensure accuracy in rent, bond and billing updates
• Stay compliant with automated scheduling and checks
• Speed up the entire renewal process with fewer manual steps

Every agency handles renewals differently. Homi custom-builds this AI agent around your workflows, approvals and systems — so it works exactly the way your team does. Build your first AI agent today. Schedule a call with our AI expert today!